WorldRemit Raises $100M To Take On Western Union In Money Transfers

By Ingrid Lunden
Wednesday, February 18, 2015

WorldRemit, a UK-based startup that is going after the Western Unions and MoneyGrams of the world with a commission-beating online and mobile remittance service, has raised another $100 million — funding that it will use to continue building out its service globally, and specifically in the U.S., where it has laid down roots in Denver.

The funding comes from new investor Technology Crossover Ventures — the firm behind mammoth investments in Vice, Spotify, Minted, Swagbucks and in earlier days Facebook, ExactTarget and many more — and existing investor Accel. This is only the second time that WorldRemit, founded in 2010, has raised money: the first time was in March 2014, when Accel put $40 million into the company.

“A good chunk of that money still in the bank,” Ismail Ahmed, co-founder and CEO of World Remit who once worked for the UN, tells me. He describes this recent raise as “opportunistic.”

This latest round values WorldRemit north of $500 million.

WorldRemit is still relatively small: it processes 250,000 transactions per month, and has been steadily growing revenues, with $25 million in sales in 2014, compared to $9.3 million in 2013. It says it’s on track to grow at the same rate this year.

But on a wider scale, the remittance market is very big business. The World Bank estimates that by 2016 there will be more than $700 billion sent overseas between family and friends, with $646 billion sent in 2015. (WorldRemit meanwhile estimates that the value today is closer to $550 billion.)

Interestingly, the U.S. is the biggest market for sending money today — which is one reason why WorldRemit is doubling down on its presence there. Some 10% of global remittances originate in the U.S., working out to $50 million per year. Saudi Arabia comes in second place after that.

“Remittances are now nearly three times the size of official development assistance and larger than private debt and portfolio equity flows to developing countries,” the World Bank writes. “They exceed the foreign exchange reserves in at least 14 developing countries, and are equivalent to least half of the level of reserves in more than over 26 developing countries.”

Economics aside, remittances also have a very real value for average consumers.

Many people, especially in developing and poorer countries, rely on family and friends living and working in wealthier economies to help them out by sending earnings.

WorldRemit positions itself as a disruptive force in this context: it lets users transfer money at far lower commissions than those charged by larger outfits like Western Union, and it does so using online and mobile technology. But it’s still very early days in online money transfer: Ahmed tells me that only about 5% of remittances are sent online today.

“We see a huge opportunity for us in terms of the growth and what we have achieved so far, with the the rapid shift from offline to online,” he says. “Remittances is one of the last frontiers of the financial services industry.”

Today, WorldRemit lets users in 50 countries send money, and people in 117 countries receive it, giving senders the option to pay into bank accounts, cash pick-up points, or into mobile wallets that can be used for airtime top-ups. Airtime top-ups are especially popular: they currently account for half of all of WorldRemit’s business in Africa.

The last of these — mobile wallets — looks like it will be WorldRemit’s growth engine in future years, through partnerships with telecoms carriers. Carriers play a role in offering mobile wallets to mobile phone users who may not have regular bank accounts. One recent deal, with African carrier MTN, covers 22.5 million users in 16 countries across the continent. In contrast, cash pickups, which were 100% of WorldRemit’s business when it first started, now account for only 30% of its terminations.

Where Ahmed would not be drawn out is around questions about whether WorldRemit might ever partner with other kinds of companies, such as messaging apps, to facilitate money transfers.

The backstory to this is that Facebook has been reportedly looking at offering a service to its users to send money to each other by way of its messaging platforms.

Ahmed concedes that messaging platforms like Facebook, Viber and Skype are very complementary to WorldRemit — after all, users communicate about sending the money, and then turn to WorldRemit’s apps to do it. But he wouldn’t comment on whether his company is in talks right now with any of them to enable more integrated services.

Still, you have to think that as WorldRemit looks to scale its business, integrating with messaging apps and putting their service front and center with billions of users makes a lot of sense.

For investors, it’s not a matter of whether remittance is a good market to be in — that is a no-brainer — but that WorldRemit seems to have tapped into some interesting routes for cracking it open.

“The $550 billion global remittance market is undergoing significant disruption with a clear shift to online and mobile solutions for international money transfer,” said TCV General Partner John Rosenberg in a statement. “The WorldRemit team… are at the forefront in offering convenient, low-cost solutions, backed by a market leading technology platform, compliance infrastructure, and geographic footprint”.

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